Privacy Policy
Effective [launch date]. Questions: [support email].
This policy explains what we collect, why, and the choices you have. Short version: we use your information to run your plan, and we never sell it.
1. What we collect
- Account info: name, email, password (stored securely), and your plan.
- Profile and goals: age, sex, height, weight, activity level, sport and position, goals, schedule, equipment, and injuries you tell us about.
- Activity: workouts, sets and reps, meals, water, stretches, goal progress, notes, and anything else you log.
- Coaching uploads: form videos, photos, and messages, if you use coaching.
- Payment info: handled by our payment processor. We see only the card type, last 4 digits, and billing status.
- Basic device info: browser type and pages used, so the site works and we can fix bugs.
2. How we use it
- To build and adjust your workouts, meals, calorie targets, and grocery list.
- To track your progress and show your goal percentages.
- To provide coaching and answer your messages.
- To bill you, send account emails, and keep the service secure.
- To improve Untapped Potential (using combined, non-identifying stats).
3. Who we share it with
Only the services we need to run Untapped Potential, such as hosting, payments, and email providers, and only for those jobs. We may share information if the law requires it. We never sell your information or use it for third-party advertising.
4. Children
Children cannot create their own accounts. A parent or guardian creates the account and adds a child's information, and can view, change, or delete it at any time. We do not knowingly collect information directly from children under 13. If you believe a child gave us information without a parent, contact us and we will delete it.
5. Health information
Weight, body measurements, and injuries are sensitive. We use them only to personalize your plan, never for advertising, and limit who can see them. Your coach sees them only if you are in Full Coaching.
6. Keeping it safe
We use reasonable security measures, such as encrypted connections and secure password storage. No system is perfectly secure, so use a strong, unique password.
7. How long we keep it
We keep your information while your account is open. If you delete your account, we delete or anonymize your information within 30 days, except what we must keep for billing or legal reasons.
8. Your choices
- See, download, or correct your information.
- Delete your account and data.
- Turn off non-essential emails anytime with the unsubscribe link.
To make a request, email [support email].
9. Cookies
We use essential cookies to keep you logged in and remember settings. If we add analytics, we will update this policy.
10. Changes
We will post any updates here and tell you by email if the changes are important.
11. Contact
Untapped Potential, Indiana · [support email]